Shipping policy

Order Processing Time

• All orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next working day.

• In case of delays due to high order volume or stock issues, we will notify you via SMS or email.

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2. Delivery Time Within Pakistan

We use reliable courier partners for nationwide delivery.
Estimated delivery time:

• Major Cities: 2–4 working days

• Other Cities: 3–7 working days

• Remote Areas: 5–10 working days

(Delivery times may vary due to weather, courier delays, or public holidays.)

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3. Shipping Charges

• Standard Shipping: PKR 150–250 (depending on city and weight)

• Free Delivery: On orders above PKR 2,999
  (These are dummy numbers — you can customize.)

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4. Cash on Delivery (COD)

• COD is available across Pakistan.

• Before dispatch, we may verify your order through call or SMS.

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5. Order Tracking

Once your order is shipped, you will receive:

• A tracking number

• Courier service name
  You can track your order on the courier company’s website.

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6. Incorrect Address / Missed Delivery

• If your address is incomplete or incorrect, delivery may be delayed.

• If the courier attempts delivery and the customer is unavailable, a re-attempt will be made.

• Orders returned to us due to incomplete address or no response may require additional shipping charges.

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7. Damaged or Lost Packages

If your package is damaged or lost during transit:

• Contact us within 24–48 hours at pyarabacha297@gmail.com

• Provide your order number and pictures (if applicable)
  We will investigate and assist with a replacement or refund as per our policy.

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8. International Shipping

Currently, we do not offer international delivery.
Shipping is only available within Pakistan.

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9. Contact Information

For any shipping-related questions, contact us:

📧 Email: pyarabacha297@gmail.com
🌐 Website: pyarabacha.pk